PAYMENT, SHIPPING, SECURE

Payment

• We accept Paypal. We do not take orders over the phone or in person.

Buying direct from the Studio

• Allows us to bring best pricing to our customers and collectors.

Can I pay by check or money order?

• Contact the Studio. 

Shipping Cost?

• FREE shipping. We ship directly from our studio! USPS (United States Postal Service) Click-N-Ship® 2- day Priority Mail. UPS.

Where do you ship? 

Do you accept international orders?

• At this time, we only ship orders to the U.S. and its territories (to include Puerto Rico, Guam, American Samoa, Northern Mariana Islands, The Virgin Islands, and APO/FPO addresses). All orders must utilize both a U.S. mailing and billing address in order to be processed. We do not ship internationally and therefore cannot process orders that utilize an international billing address. 

When will my order ship? 

• Most orders placed before 12 noon EST are shipped by 12 noon the following day. Orders placed on Saturdays will ship by 12 noon on Monday. Holidays excluded.

Tracking my order?

• You will receive an email from us with instructions on how to track your order(s) after shipping.

Will my shipment be delayed?

• We are working hard to ship items in a timely manner. Due to increased pandemic safety measures we are taking, orders may be temporarily delayed beyond our standard shipping times.

Can you overnight my order? 

• Not at this time. 

Can I split my order and

 have it sent to multiple addresses?

• Not at this time. You will need to place separate orders.

FRAMING

• We do not offer framing at this time. 

Returns and Cancellations

• We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. If your order has not yet shipped or isn't in the process of being carefully packed, we might be able to help. Please contact us at the studio by phone during normal business hours Monday to Saturday or by email if you have any questions about your order. This is a specialized boutique operation that creates and offers unique goods available only on this website.

Is this website secure for visitors and customers?

• Yes
• It is safer to use your credit card on our site than at a mall. 
• All data transmitted from this site is encrypted using SSL (Secure Sockets Layer) certificate. Our SSL establishes an encrypted link between our web server and the browser you are using to visit this website. This means that all data will be kept private; which is important for your safety. Our SSL certificate protects your credit card and bank numbers from being intercepted by hackers.